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SHIPPING POLICY
OVERVIEW
This Shipping Policy applies to all products, goods, and items purchased through our websites https://qarido.com/ or https://qarido.co.uk/. Our aim is to deliver all of our products in perfect condition to our valued customers. We will deliver our products according to the terms and conditions of the following shipping policy. This shipping policy doesn’t constitute or confer any legal right between our e-commerce store and any customer. We reserve the right to change this shipping policy anytime without any notification.
Please note that the orders will be delivered to the delivery address that you provided on the checkout page, so it is important that you pay special attention when completing the delivery address data. We will not be held liable if the delivery address is incorrect or incomplete.
DELIVERY TIMES
Our delivery times are estimate 5 to 15 days for UK & Europe, 10-20 days for USA, Canada & Australia. However, there could be delays due to covid-19 situation. Delivery times for remote locations vary.
COVERAGE OF SHIPPING AREAS
We deliver all over the world. We have a fulfilment centre around the world. Orders will be shipped as soon as the order is processed and payments have been verified.
We use the services of Royal Mail, FedEx, USPS, ePacket, EMC and various other couriers to deliver our orders worldwide.
SHIPMENT PROCESSING TIME AND TRACKING
After your order has been placed, processed and payment approved, your product will be in the process of shipping. It takes 2 business days to process the order. Our fulfilment centre does not operate on the weekends.
Once your order has been dispatched, a notification will be sent to your registered email address. This notification will have a tracking number through which you will be able to track your order. The processing time for order delivery may vary depending on the location.
INCORRECT ADDRESS AND RE-ROUTED PACKAGES
We will not take responsibility or make returns for lost packages for wrong shipping addresses, please be sure to provide correct and accurate shipping addresses at the time of purchase.
LOST OR STOLEN PACKAGES
We will not take responsibility for any lost or stolen packages. Please report any such issues to your shipping carrier. If you need any assistance on how and who to contact, please get in touch with us and we'll be more than happy to help.
CANCELATIONS & MODIFICATIONS
Orders can be cancelled or modified by 9pm GMT the same day. After that we will not be able to cancel or modify the order and you will have to raise a returns ticket with us.